Ordering through our website is really simple; once you’ve paid for your order you can upload your artwork online. Just follow the steps below to get started:

Find the item you need from our ‘Print’ menu. Use the drop downs to choose the specifications you would like and click ‘Add To Basket’. Once you have everything in the basket that you need, click on the basket icon in the top, right corner of the screen. Proceed to checkout and choose a delivery address. You’re now ready to upload your artwork!

You can add your artwork either on the product page at the time of ordering, or once you have completed the checkout.

If you choose to upload the artwork after the checkout process, you will be provided with an 'Upload' link on the web page, and will also be emailed a link to send your artwork to us.

Once we receive your artwork, a dedicated artworker will produce a digital proof of your artwork, and will point out any issues that they may discover. Your order must be placed and the artwork received by 1pm to ensure that we can get a proof back to you by 3pm to approve.

Please Note: if you request a manual proof after 1pm it can delay your order by 1 working day.

We accept payment from all major credit and debit cards.

We must receive both your order and artwork by 1pm to get a proof back to you by 3pm. Approval of your order must be made by 4:30pm.

If you have approved all your proofs for all the jobs in your order by this time, we will be working to get your order to you by the estimated delivery dates shown on the website!

Due to the quick turnarounds that we offer, we are unable to make any changes to the artwork, or the order itself, once your artwork has been approved so please bear this in mind and check your proofs very carefully. If your order hasn’t yet been approved and you need to make a change, don’t worry! We will be able to cancel your order so that you can place a new one with the amended info.

Contact us via phone, or email and we will be happy to assist.

As our system automates the best possible route for your job to go down based on a number of factors, we cannot guarantee it will be made on any specific press.

Some printed products require VAT depending on the artwork such as if a flyer states “Free entry with this flyer”.

This detailed at the checkout.

If you order a large volume, and this requires a pallet delivery, an additional charge will be incurred, please get in touch for more information.

Yes, we can offer an upgraded delivery option, however this is a special service that’s not available online. Please email us Info@colour-banners.co.uk for a quote.

We can change the delivery address on an order right up to the point that a delivery label has been produced. After this point, we can change the delivery address with the courier direct however this can incur a 24 hour delay on the order.

You just need to contact us by email and we can get this sorted for you.

We use DPD to deliver the majority your orders. When your order is dispatched, they will send you an email with a tracking code. On the day of delivery, you’ll get another email with a 1 hour delivery window so you’ll always know when to expect your order. If you order a shorter run length, we may use a Royal Mail First Class Tracked service.

If you order Large Format products, such as Roller Banners, PVC Banners, Flags or Pop-Up Displays, these will be sent out via APC/TNT, depending on weight. If you order mugs, tote bags, hi vis vests, t-shirts, custom stickers or sticker sheets these will either be delivered by Evri or UPS depending on weight.

You are more than welcome to get in touch with us and we will be happy to help point you in the right direction.

We want to make ordering with Colour Banners as quick and simple as possible, so we have the most popular items available. Where you don't see something that you are looking for please send an email to Info@colour-banners.co.uk and we may be able to come back to you with a bespoke quote.

All of our greetings cards, invitations and correspondence cards are supplied with plain white envelopes as standard. However, if you don't want envelopes you can change this selection on the product page.

We can offer a range of bespoke sizes, for a specific size please email your requirements to mailto:Info@colour-banners.co.ukInfo@colour-banners.co.uk and we will look into this for you.

PDF or JPEG files are preferred but you can also upload TIFF, Illustrator (AI) and Photoshop (PSD) files. For more information, please read our 'How to Supply Artwork' guide.

Unfortunately, we can’t accept PNG, Pages (Mac), Publisher, SVG, WEB, .HTML, or GIF files.

All artwork must be supplied in CMYK. If your artwork is set up in a different format, such as RGB, then this can vary the colour of your artwork. More information on this can be found in our Colour Guide.

The maximum size we would be able to accept is 150MB in total.

For small format jobs, such as flyers and business cards we would advise the resolution to be 300dpi minimum. Large format jobs such as posters and roller banners should be 150dpi minimum and for PVC banners we would advise 75 – 150 dpi. Our Resolution Guide has more detailed information.

It depends, some fonts are larger than others at the same pt size. As a general rule, we would recommend going no smaller than 8pt on standard size products.

If you are unsure, we recommend printing a proof copy at 100% and checking that you are happy to proceed.

This would be dependent on how the file is set up. Our design team will check this for you as part of the artwork process.